Terms of Service
Last updated: September 8, 2026
Purpose
These Terms of Service govern access to and use of the Qoomply software by any customer organization ("you"). By creating an account, you accept these terms.
The service
Qoomply is a quality management system: document control, customer claims (8D), internal audits, action plans, quality indicators and an AI assistant. The service is provided "as is" and evolves continuously.
Account and responsibilities
You are responsible for the accuracy of the information you provide, for the confidentiality of your credentials, and for how members of your organization use your account.
Data ownership
You remain the owner of the documents, data and content you import into Qoomply. We only use them to provide you the service and never transfer them to a third party.
Acceptable use
You agree not to use the service for unlawful purposes, not to attempt to compromise its security, and not to resell access to the service without prior written agreement.
Availability
We use reasonable means to keep the service available, without guaranteeing continuous availability. Any applicable service levels (SLA) are set out in your contract.
Limitation of liability
To the extent permitted by law, our liability is limited to direct damages and shall not exceed the amounts paid under your subscription over the preceding twelve months. We shall not be liable for indirect damages.
Termination
You may terminate your subscription at any time under the terms set out in your contract. We may suspend or terminate access in case of a material breach of these terms.
Governing law
These terms are governed by French law. Any dispute falls under the jurisdiction of the French courts, unless a mandatory rule provides otherwise.
Contact
For any question about these terms, write to us at support@qoomply.com.